EXPECTED BENEFITS
Tangible:
- Minimize and eventually eliminate customer complaints
- Reduce paper-based transactions, errors and costs
Intangible:
- Increase customer satisfaction
- Increase levels of service
- Improve information availability
- Enhance corporate image
- Reduce paper-based transactions, errors and costs
Intangible:
- Increase customer satisfaction
- Increase levels of service
- Improve information availability
- Enhance corporate image
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